lockman

I had a wild hair guess and replacing the serial cable with another cable rectified my problem. Yee haw! Now I'm going to do some work.

I have a new PCUT CTE630 cutter that will not cut! I have read many of the posts on this forum and none of them seem to solve the problem. I have it on com1. When I change ports I get a communication error. On com1 it gives no such error. I have the other parameters set as recommended. 9600,8,n,1 CRE630 hpgl, etc. When the "cut tile' dialog is clicked the text on the screen outlines in blue and I get the progress bar as if it is cutting but the cutter just sits there. When I try test cut function within the cutter it cuts the small rectangle so I know the cutter can cut. I called the support number at 1:30pm MST and was informed that this was after hours. Today I called at 7:30am MST and got the same message. If the hours are 9-4 M-F how is this possible? Should I send this thing back and cough up the money to buy a real cutter from Roland???:D?