Not a drone nor a dumbass, a dumbass would be the person whom reads through the problem threads and still buys from this company. Hard drives burning out, part supply chain breakdowns, poor communication, etc. I am in fact the person I stated, your condescending replies to my VERY well founded concerns simply reinforce my initial feeling there are much better companies to buy my cutter from. Feel free to flame, I won't be returning to this site.