debmarsden

help can someone help me with my EH721, i had it operating yesterday with artcut, on a 25pin parallel port, then when i was doing a cut the vinyl got all gathered up and i paniced an turned it off, then i released the vinyl and retuned the carriage away from the mess, i turned it back on and it does not respond at all. in my hardware devices it does not recognise any hardware attached, when i connect up my 9 pin to usb(Comp) it recognises it but i still can't get it to communicate with computer to cutter. this is damn frustrating, i was so excited with the operation. please anyone help me...