I have to say how unimpressed i am with the plug and play of this cutter. I guess i should have done more research before buying, more to do with flexi than the cutter. I am computer savy and trying to get flexi 762 to work without a dedicated driver sucks . I hope flexi has a driver for this, I just cant seem to find it. I cant help it I like adobe illustrator and flexi. I tried hpgl got it to work once then it froze. I Dont really care for the serial to usb either, device manager says its working fine though. but the machine seems solid and speed and pressure wise it is what i need. Hope some one can help with my goose chase.