haumana

If it looks right in the software, but is plotting wonky, take a good look to make sure that the paper is tracking properly. You might also turn down the speed.

How large is your file? how large are you trying to cut?

You're already familiar with VM, I would stick with VM. If you're really, really not sure, download the trials and give them a test drive.

I would try finding the logo on Brands of the World, and try cutting it with that file.

Age of the tape and vinyl, and how it's stored will have an impact on it as well. In no way am I implying that you got old stuff, just putting it out there for information. I'm a hobbyist, and will typically need to replace my paper app tape before I can use the entire roll. When I get on that struggle bus just like you, I squeegee the front, the back and the corners that the tape will first start to tug up.

check if you can do an over cut, and check your offset.

blade depth, offset, overcut. also possible factors - design, size, speed. give us a little more info, we can help to narrow it down for you. even a picture of the area that is not completing the cut will be helpful.

*cough* *cough* It's logo that is copyrighted. I do not encourage you post copyrighted items, even pen plotted attempts at them, without explicit permission from the copyright holder. That being said, you should check out a website called Brands of the World.

what does the control panel on your cutter look like?

4mil = 0.1016mm If you could try a couple of passes to cut all the way through it.

If you had to reinstall the software, then some of the setting may have reverted back to something else. Most software will show you a preview of what it's going to cut, and the starting corner. If the preview looks correct, then double check your point of origin. If the preview doesn't look correct, then see what settings there are in the software to possibly adjust starting point, and/or rotation, etc.

Mahalo!!!

I tried, but only came up with very close matches, but not an exact. I swear this font looks awfully familiar. Any help would be welcomed.

What software are you using, and is it activated?

Congrats, let us know how you like the machine. I think you're the first person on the forum who has one.