Its the Refine 1351. The software is a internet linked program for cutting window tint and patterns. The company is Xpel, and they write the software to work with most name brand plotters but just by using the Windows Driver. Such as Graphec and Roland. Thats why I was confuse when it doesnt work with it when choosing the roland pnc1000 as the plotter. I did talk to someone that said, oh yeah, it works with Flexi as a roland but thats about it. Well still, if thats the case, why cant it work with other stuff as a roland, since the roland driver is the same for almost all its cutting plotters. I tried other drivers like the graphtec ones, and it almost worked but not to scale. I REALLY need it to work asap or I am just out a brand new plotter (unless someone wants to but it). Seems like it could be addressed some how. Whats the consensus?