jillkmorgan

I don't really have an issue any more. My only issue was using alternate software to LDS. I already owned ECS and was happy to find that their new update incuded the Siser cutters.. I certainly would have subscribed to the service if I had no alternative. Or maybe if the software was as good as EC or VM or SBE. Anyway, problem solved and I thank all those that took the time to help me out. A very good bunch of people on this forum. Jill

Sorry, I meant to say FutreCorp, not USCutter, as the email was from them. I made a simple assumption (could be wrong), as they provide support for the Siser software. And overall, it doesn't really matter why they have chosen not to support the Sister cutters. They don't offer it so I have to accept that. As EasyCut Studio does have a driver for the Siser cutters and is working fine with my Romeo, why would I spend $100 I don't need to? And the Siser software is exceptionally basic. I would still need to do work in either EasyCut or VM before using LDS. And you can't add multiple PNGs at a time. One at a time, and go through 3 steps with each file before you can add another one. Very time consuming. I am sure they will improve the software over time as it is very young software.

Romeo is doing the job just fine. Since support for Leonardo Design Studio is through USCutter, then I am assuming that they have a deal with Siser that they won't add the Siser cutters to their list and inform customers as they informed me, that LDS is your only option. I have the full Adobe package and always get it during the Black Friday deals. Can't live without Photoshop and AI. Business depends on them. Jill

This is the quote out of their email. And the only words in it: "Siser cutters are compatible only with Leonardo Design Studio at this stage". This is probably because they wrote the software for Siser. Pricing was the main factor. I have a GCC cutter (but it doesn't do print and cut) and of course the Cameo and Cricut for small jobs. I wasn't going to buy one but the BN20a is slow to cut. I'm quite happy with the Romeo, I just didn't realize at the time that you had to pay a fee to use the software features I needed. I am in Canada so some of those cutters aren't available here. When searching, most cutters were $1500 and up. Jill

Heard back from FutureCorp. According to them, Siser cutters are only supported by Leonardo Design Studio. Well, they are wrong as I am now using it with Easy Cut Studio. Jill

I sent in a support ticket to FutureCorp and interestingly enough under the dropdowns for Type of Problem was Leonardo Design Studio. So it must have been designed by them for Siser. That may be why the Siser cutters aren't on the list. Guess I will find out later. If not, I will use Easy Cut Studio, even though I love my VM. Jill

I purchased mine from US Cutter. I did go to their page and put in my PSN to see what cutters were supported and the Siser cutters were not there. I will contact and see what FutureCorp says. Thanks. Jill

I know I can export as PNG in almost all my software. But it doesn't have the registration marks required for print and cut. To use the software that comes with the Romeo (Leonardo Studio) I have to add the registration marks. Then I would have to export as PNG. I can't send to the BN20a directly. I have to save it, then open BN20a software (name escapes me for the moment), import the PNG and then print. The BN20a operates from a different computer. Then put the printed png in the Romeo for cutting. I have discovered I can run the Romeo from EasyCut Studio. Might have to use that. I am hoping down the road VM will add the Siser cutters to their long list of supported cutters. Jill

I design in Illustrator. When doing print and cut for the BN20a the files are all png. If I use Leonardo Studio (the Romeo software) I have to pay $8 a month to save as png to print out on the bn20a and then cut in Romeo. If I can use VM then I can export as png, print on BN20a and then cut on Romeo. No $8 a month for the privilege. For cutting regular SVGs, I would have to put them in VM, then export as SVGs and the open in LS to print out on Romeo. The LS software is very basic. Not really meant for designing, simply to set cutting parameters and then sending to cutter. I'm sure they will slowly improve it but since I have so many other choices, it seems silly to pay out more money for more software. Is there a way to find out of VM has added the Siser cutters to their software? I don't see a way to update the software, simply upgrade. I've had it for a couple of years, so surely in that time there have been updates and more cutters added. Jill

I purchased a Siser Romeo to use to cut the files from my slower BN20a. I also want to use it for simple SVG cutting. Since it isn't a recognized cutter in the Vinylmaster software, is there a way to set it up? It sees it as a generic 20" plotter and of course it is a 24" plotter. The software that comes with the Romeo is okay, but they want $8 a month to be able to save a file as anything other than a Siser Romeo file. I already have 3 different programs I can use - Vinylmaster LTR, EasyCut Studio and Silhouette Business Edition. I really don't want another one. Jill

After hunting online, I discovered my problem. I have 3 displays, but only using 2 at the moment. The popups for saving and importing are coming up on the 3rd display which isn't running. I disconnected that display and now all is well. Thanks for your help, much appreciated. Jill

Well, that didn't work at all. Same problem. Software no use to me if I can't export files. Jill

I will try that. Thank you. Jill

I purchased VinylMaster LTR a couple of months ago. Haven't used it a lot, but today when I go to either save or export a file, it just freezes. Couldn't find anything on the forum on this so I am wondering if somehow the save restriction from the trial is still active somehow? I can go in to Task Manager and end task on the save and it unfreezes, but I can't save anything or it freezes again. Jill

Got a response from support. I had to click on the teeny blue arrow next to the upper/lower case icon and had to do that while the arc tool was active and had at least one letter typed. I am also told that I can leave this visible if I go to Windows - Workspace reveal all tools but there is no Workspace option for me under the Windows tool. I await a response from support on this. Slowly getting there. Jill