sophie reynolds

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About sophie reynolds

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  1. sophie reynolds

    I can get my cutter to plot -please help :)

    Hi Slice&dice, no never heard about it before.
  2. sophie reynolds

    I can get my cutter to plot -please help :)

    I don' t think its the software or the cutter that are the problem. I'm sure its the laptop. I dropped my old one so had to get a replacement one that ran xp.
  3. sophie reynolds

    I can get my cutter to plot -please help :)

    it was given to me by my old boss
  4. sophie reynolds

    I can get my cutter to plot -please help :)

    okay, i will give it a go. No, flexi sign doesn't come with a dongle. But I can safely say that I used it without before and it worked perfectly.
  5. sophie reynolds

    I can get my cutter to plot -please help :)

    Just as I thought it was sorted...
  6. sophie reynolds

    I can get my cutter to plot -please help :)

    I've changed it to COM2 as it was available
  7. sophie reynolds

    I can get my cutter to plot -please help :)

    Hi Ms Skeeter, can I just change the port myself? I'm not sure what 1 or 2 are for, but three is not being used according to the device manager
  8. sophie reynolds

    I can get my cutter to plot -please help :)

    Hi, I'm back! I finally took delivery of the tripp-lite usb to serial adapter and I tried it thinking that all my troubles would be come an end... only I am experiencing the same problem. If you don't mind, I'd like to talk you through what I've done. I followed the instructions in the manual but the installation kept on stalling at a certain point. It wanted the ser2pl.sys file which wasn't on the disc. I searched the internet for the ser2pl.sys file and came across another forum where they gave step by step instructions on how to download the file. So I down loaded it and the installation was complete. I went into device manager to find out what port it was on - COM7 I went into printers and devices to make sure the cutter was on the right port And also went into production manager to make sure flexi-sign was pointing to the right cutter Crossing my fingers, I went to cut my image only to be told Production Manager cannot communicate with the cutter. I have no idea what I have done wrong. Any ideas what the problem could be? If you are using a tripp-lite and its pointing to a COM port, can you please tell me what the description is on the device manager? Mine comes up as Prolific USB-to-Serial Comm Port. Is this a standard name for the adapter or should it say tripp-lite? Any help gratefully appreciated. Many thanks in advance, Sophie
  9. sophie reynolds

    I can get my cutter to plot -please help :)

    Okay, that's great. Thank you.
  10. sophie reynolds

    I can get my cutter to plot -please help :)

    Hi Darcshadow, I hope you had a lovely weekend. Sorry to hear about your President. Our Prime Minister suffered the same fate earlier in the pandemic and it really changed his position once he got it. He was at death's door and came to appreciate our NHS and even named his newborn child after the Doctors that saved him. I hope the US gets the level of care it requires to combat the virus and we all get to enjoy our lives going forward. I found this on ebay as wondered, would this be suitable? https://www.ebay.co.uk/itm/Tripp-Lite-U207-006-Hi-Speed-USB-IEEE-1284-Parallel-Printer-Gold-Adapter-Cable/331346367460?hash=item4d25c853e4:g:evYAAOSwcu5UPVRQ Many thanks for your continued support
  11. sophie reynolds

    I can get my cutter to plot -please help :)

    I've worked out its not the software but the hardware. It should come up as COM1 in device manager but its coming up as USB001. So i've just ordered another adapter to see if that will make a difference. It can only be that as everything else was installed correctly. But I do not have a driver for the adapter as its a plug and play... so I bought an adapter with a driver. Hopefully I'll get it on Monday morning.
  12. sophie reynolds

    I can get my cutter to plot -please help :)

    Hi slice&dice, SignBlazer?
  13. sophie reynolds

    I can get my cutter to plot -please help :)

    Thank you for your help. I really appreciate every bit of support you have given me. Good night! God Bless
  14. sophie reynolds

    I can get my cutter to plot -please help :)

    Thanks for showing me your laptop. I've going to try and see what I can do about getting one as there is a slot in mine too. Only I don't think I can afford to buy one right now. I've just paid my rent and am strapped for cash so looking for a simplier and most cost effective solution.