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About MrsYee

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  1. Thanks for your responses! I do have a stand, at least one that will work for a good while. The floor has to act as the catcher, but that's ok with me I'll compare the SC2 and the Titan...
  2. I currently use a Cricut Explore Air 2. I would like to step up to a bit larger cutter that can accommodate wider vinyl. My budget is $1000. I do not need a stand. I will need some mats to get started but other than that, I'd like the bulk of my expense to go towards the best cutter I can get for my money. I have a couple custom design jobs. One of them has a layered logo, of which I've uploaded an example. It's imperative that I be able to create this logo moving forward. I'd appreciate some recommendations for cutters in this price range. Thanks and have a blessed day! Rita Yee
  3. I didn't say it wasn't posted elsewhere on their website. My point was that customers such as myself, who have been visiting the call center for years, may not think there was a need to "click for more details". Hence, the suggestion to simply add the time to the front page. I blame no one but myself for not getting there earlier, although it really would have been nice to have been offered a reprieve since my order was paid for. It is what it is. I was simply making a suggestion to avoid others from suffering the same outcome.
  4. I saw the nice big banner on the home page that the "Memphis Call Center Is Now Open". Arrived at Memphis Call Center at 4:36, to be told (through the door) that they closed at 4:30 (instead of the normal 5:00). I suggest adding the new will-call hours to the nice big banner so that no other customers will waste 45 minutes of their time, unnecessarily burn gas, and avoid a huge amount of frustration only to leave empty handed and have to do the entire trip again in the morning. Had I known of the time change, I'd have chosen the free shipping and avoided the trip altogether since I ended up having to wait another day anyway!