Hiya!
So I have this cutter, I've been using it for almost 4 years now, with no issues.
Normally, measuring the cutting dimensions, the cutter will go from side to side, calibrating with the two edge rollers.
Now, all of a sudden, It can't do it. It might go all the way across, but then it stutters at the wall, stutters at the first roller, stops, makes a high pitched noise, and then Stays in place. Or something of the likes. It won't measure the second roller... or if it does, it calibrates it 2 inches off of there it is. (video examples attached)
I contacted their customer support and they suggested that It could be that the gears for the motor are slipping. I checked and tightened the already tight connection that the gears had + tested it with the same results.
Anyone have this sort of problem/solution for this problem?
Thanks,
Krev
vid 2.mov
vid 1.mov
