OLineCoach1

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Everything posted by OLineCoach1

  1. Made a recent order and was please with the ease of placing an order, but after that....not pleased at all. 1. No way to contact anyone via email - I can't find an email address anywhere on the site. 2. Received partial shipment of products and there was one wrong item, and I had no choice but to call - and then the phone rang and rang, before choosing to "talk to a rep" and then the waiting music was too long after 10 minutes, so I left my number for a callback, which never happened - TWICE 3. I am on East coast so, there is a 3 hour delay on my end, but I tried to call one time around 3pm and get a message that "we are closed for lunch" Seriously? I would like a way to speak to someone at USCutter - received a product that I did not order, and there is also no sign of it on my invoice. Would think y'all would need it back, unless it is a promo item and I just didn't know about it. Additionally, my invoice shows that one product was delivered and signed for, but no one has a recollection of receiving it. It was a MONDO cutter, so I assume it would be a long package...nothing in receiving fits this description. You may contact me at brian.jackson@sumterschools.net
  2. OLineCoach1

    Poor Customer Service

    Thank you. They just don't seem to answer the phone, so I am just trying all avenues.
  3. OLineCoach1

    New Member Hello!

    Just a friendly hello from a new member. I am a high school graphics teacher using a HP Latex 365 printer and separate HP Cutter. I use Flexi SAi software as well. Difficult times right now being out due to COVID, but just trying to learn new tips, etc. Thanks - OLineCoach1 www.gamecockgrafx.com
  4. OLineCoach1

    Produce Labels - Question

    Have a local farmer who wants me to print labels for his strawberries. Rounded rectangle, approx. 1.5" high by 3.5" wide. I have done about 500 already, but he would like them on individual rolls, rather than on my 54" wide sheet. I use a HP Latex 365 and HP Cutter. Farmer would like rolls of 500 so he can just peel and stick. Any ideas or help?
  5. OLineCoach1

    Who is your GOTO for Shirts

    Try www.rgriley.com They're a lot of closeout and 2nd's but prices are awesome. Most recent purchase was the "comfort color" brand for $2 each. Can't buy in less than a dozen of each size, but price seemed worth it.