Nick Thompson

Actual measured side to side cut width on this cutter (measured with a ruler) is about 10.3" My numbers are less than 10". When it cuts, the entire numbers end up only 8" wide which means something in either the software or the cutter are compressing the result even though the preview looks OK. Also, even if there was a width problem, it wouldn't explain why the "2" isn't completely cut out (note the bottom of "2" does not get cut out fully). This detail is not corrupted in the preview, so why does it end up in the cut? This is cut/drawn on a loose sheet, no corruption from a tight roll of vinyl.

Here are my cut job settings that go along with this. I'm not cutting a weed box because I'm actually using this cut-out as a stencil to paint. I used the "Absolute (position)" setting so that the numbers were centered on the page as I had set it up. These are the only settings which are "unusual" compared to other times I use this cutter.

The numbers themselves are not over 10". They are less (approx 9.8"). The 10.787" you see above is the workspace area that was setup for the page size. But perhaps, as you mention, the software is trying to compress the numbers together due to the oversize workspace? That's a thought. However, the software (and the specs) declare the MH-365 cutter has a 10.82"7 cutting width and complains (refuses to send the job to the cutter) if I try to go larger than 10.8". If I was running out of cutting room space (ie vinyl not far enough over), I'd expect the "2" to go off the edge of the page. Not get jammed up against the "4". (the cutter doesn't know where I put the vinyl, but I do reset the origin every job and I keep it as far to the edge as possible). The fact it doesn't close the "2" character leads me to believe that altogether its a software bug.

Pics of preview, actual cut (plot), rotated preview, and successful cut (plot)

I am using my MH-365 cutter to cut out a 3 digit number ("246") with 8" tall lettering using "Berlin Sans FB Demi" font. It looks perfect on-screen. The preview before sending to the cutter looks great, centered, none of the numbers overlap each other. According to the ruler, there is just over 1/2" gap between the "2" and the "4" But when the cutter cuts the numbers, the "4" is shifted left by over an inch which causes the "4" to overlap the "2". The spacing between the "4" and "6" is shrunken too but not by the same amount. In the preview, there is a 1/2" gap between the "4" and the "6" but in the cut version, the gap is shrunk to 1/4". Another odd artifact, the "2" isn't closed...the cutter fails to fully cut the bottom of the shape of the 2. Funny thing, if I rotate the numbers by 90degrees, they cut just fine. Is this a bug in the application? Or do I have an offset or something misconfigured in the page or cutter setup? Fortunately after the first bad cut, I swapped to the pen to "plot" the results instead of burning up vinyl.