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About Bri28

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  1. So with Windows, you don't have all these issues? I mean, if we buy a Windows can we be sure that we won't have all that much trouble? It just angers me that they sell it as a Mac-friendly plotter and software and then you have to face a lot of trouble and waste time and money to make it work. Thank you for your help and time, I appreciate it
  2. Cutting Master was my first option since I work with Adobe Illustrator, but after two "cut & print" work it stopped recognizing the plotter. I contacted Graphtec support but got no help what could that be, so Cutting Master is not an option. That's why I downloaded the Graphtec Studio and has been working fine until this afternoon, it will still cut normally since I had some already printed files. Yeah, it seems that all the troubles we had with the cutting software are related to Mac OS
  3. There's nothing in the queue, I can print normally from any other software, it just seems that there's some kind of communication problem between Graphtec Studio and the printer. And I really have no clue what it could be
  4. Hi there! This is my first post and I want to thank you in advance for your help. I have a Graphtec CE LITE-50, since two weeks ago, that I operate from my Mac with the Graphtec Studio software. Everything worked fine until this afternoon, that the software just stopped printing. It gets stuck at 55% processing page and the printer driver shows that the information is being sent (see attached screenshot), the software seems like it is about to crash and I can't do anything. After 5 minutes the window that says "processing page" just shuts down and the printer shows that no work is being sent anymore. I don't know what may be the issue since the file worked fine before. I tried different files and the result is the same, the software is also updated. It's not a printer issue since it would print normally from any other source. I tried resetting the computer and also uninstalling and reinstalling the software again, and nothing seems to work. Does anyone has had this issue before? Any idea of what could be causing this? Thanks in advance, Bri