David@USCutter

If you have an SC2 like in the title, and not the original SC plotter, the motherboard we offer on this page should be compatible: https://uscutter.com/uscutter-sc2-vinyl-cutter-replacement-parts/

I found this thread, and checked if there was a support ticket on this issue, and it was answered and closed on 12/06. Just to spread some knowledge I'll provide the same information on this thread. The Titan and the MH operate a little differently with the offline functionality. On the Titan, after you line up the vinyl and the carriage where you want it to be, you want to hit the Enter key to set the origin. If you just hit the offline button again to exit the offline mode, the Titan can remember the previous origin, and rewind to where it was before you hit the offline button.

If you are setting the origin before the cut, and it's feeding out vinyl before the cut, it's usually due to the design or a setting in the software. I'm not very familiar with SBE, but I'd make sure that the preview of the cut doesn't look like it's starting several inches away from the origin point on the screen. A lot of programs have advance after plot available as an option as well, and I'd see if turning that off helps to resolve the issue. if that doesn't fix it, I'll defer judgment to the SBE experts. Providing some images of what you are seeing before sending the job may make it easier to find the solution.

As long as I've been here, Sure Cuts A Lot Pro has worked for both Mac and PC. I have spoken to people that purchased the entry level non-pro versions of Sure Cuts A Lot that we don't sell, and I've seen that those are restricted to one platform per license. That may be what you are talking about, but I haven't encountered any issues moving Sure Cuts A Lot Pro from Mac to Windows or vice versa.

We have accepted this challenge, and are back with the results! And here is a close-up of the final result after weeding: The vinyl used in our test was Siser Easyweed in Matte Black, and it was cut with GreenStar Premium - Roland Compatible Blades. For more information and videos about the Prismcut, please visit PrismCut.com We're excited to be able to share these results with you all, please let us know what you think!

A number of people have been wondering if the PrismCut is for professionals or high end hobbyists.It seems that the specifications and performance of the PrismCut tend to blur those lines: On the one hand the sleek design suggests a high end hobbyist machine, but at the same time it can cut tiny 2mm lettering at a level of precision you will not find on other cutter/plotters regardless of price. So we have to ask ourselves what can a "professional" machine do that the PrismCut cannot? Early users are saying that PrismCut delivers high quality professional looking results, so however you want to label it is largely a question of personal preference.

Yeah, that's the nice thing about print and cut troubleshooting, you don't need to use vinyl to troubleshoot, you can just use paper instead.

Here's a video with steps for setting up Virtuoso Print Manager.

What cutting software are you using to run the cutter? There's usually calibration, or an offset value you can change to make the cuts to line up.

I have not heard of any plans to discontinue lifetime licenses. Unfortunately, it seems like we are out of stock of the VinylMaster LTR PSN cards that we ship with cutters, so you can't add one onto a cutter purchase. However, it is possible to upgrade to LTR by trading in VinylMaster Cut, and due to the coupon code that is available right now on our site, you can actually upgrade for half price. You can find that here on USCutter.com Sometimes we run out of the physical code cards, but it's always available for a digital download or upgrade, because those digital codes are practically infinite.

I'm using the demo to jump in and check for the setting, and there it is. you need to have the arc text tool selected, and the text you have just created needs to be selected. Once that happens you can click that little triangle to reveal the advance tools, and they should be right there.

I feel that a call with tech support would be the best idea, since we can usually cover all of the bases in under an hour. While a forum is great for many subjects, if the person asking the question isn't very active, it could take weeks to resolve the issue, which I feel would be more frustrating than a phone call. That being said, I've extended the offer, and if she would rather get support here on the forum, that is fine as well.

Truth in advertising, that is certainly a big squeegee!

Hello Terri! This is a problem that has many possible causes, and it will be pretty difficult to troubleshoot and resolve this problem on the forum or via email. I have created a ticket for your issue in our system and sent you an email. I recommend that you call USCutter Technical Support for troubleshooting at 425 481 3555. We are open from Monday through Friday from 7:30 AM to 4 PM PST. If you have any other questions, please feel free to reply to the email I have sent you, and they will go directly back to me. We look forward to hearing from you, so we can help you resolve this issue.

Hello Terri! This is a problem that has many possible causes, and it will be pretty difficult to troubleshoot and resolve this problem on the forum or via email. I have created a ticket for your issue in our system and sent you an email. I recommend that you call USCutter Technical Support for troubleshooting at 425 481 3555. We are open from Monday through Friday from 7:30 AM to 4 PM PST. If you have any other questions, please feel free to reply to the email I have sent you, and they will go directly back to me. We look forward to hearing from you, and helping you resolve this issue.