why are we all having problems with our printers we paid for? im starting to think that the software developers are crapping on us and forcing us to keep buying the software upgrades... my printer was working fine then they started putting lines down the image after finish cutting apparently we needed to put the serial number into the program so it doesnt cut extra lines, now its been working for a long time now it just stops mid cutting and returns to reset postion and SCAL 3 stop responding I have never had a problem now this??????