So I downloaded a trial version of the software he used with his machine, Flexi 12. They insisted they would help me trouble shoot the problem and get my machine connected to their software. Upon initial troubleshooting, we find out that my cable is not allowing communication. So I went to a computer supply here in town and purchased the proper cable. Still isn't working but I'm getting closer! Thank you all sincerely for your comments and input. It has all helped pushing me forward toward resolving this. I will update everyone tomorrow!