theresasallach

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Everything posted by theresasallach

  1. I have the Graphtec ce6000-60 plus. It has been stored for a few months while we were renoing and selling our home. Packed properly for the move. I now set it up and it won't recognized that the media is loaded. I've not encountered this issue before so not sure how to correct this. . . thank you
  2. I bought the ce 6000 and have been cutting 5 mil mylar with a mat. Today It's not cutting the same area. I usually cut with a 24 x 36 inch mat which gives me a cutting area of about 22 x 34, but now the machine has a cutting area of about 21.5 x 32ish. I've googled about how to change the cutting size area but haven't found anything that addresses my issue. I was cutting up to about 33.5 inches before. Not sure what changed. I did move the machine at Christmas, then moved it back. I wouldn't think that would be the issue.
  3. theresasallach

    ce 6000 cutting with mat

    I figured it out. For some reason in the job size, there's a box on the right side that changes the size from what I made it to a larger size, increases the size. I don't know why that was different since I haven't changed anything. I use silhouette for business to design and import into the Graphtec pro studio. thank you for responding
  4. theresasallach

    ce 6000 cutting with mat

    The width isn't the issue, it's the length. I am cutting with a mat and cutting mylar. My issue is my program settings say 22 x 34, but it's not cutting there and is kind of off cutting compared to what the visual program shows. Not sure if I'm explaining it right. In the cutting window all looks good, but when it cuts, it doesn't cut like it shows in the cutting window, like the program is not calibrated with the machine. I just cut a piece and it cut off the side which cut off the bottom of my word, but the window shows it all fits. Seems to be off. I will check and see where the media sensor is and see if shutting that off helps, but not sure how to make sure the design is cutting with the machine like it shows on my window
  5. theresasallach

    DRV Error

    I just had this same issue happen tonight, Driver error. so, it's the motor or mother board? I have a Titan 3 24 inch that's about 9 months old.
  6. I have had the Titan 3 for about 5 or 6 months, use the USB with my laptop with the vinyl master program. Today my laptop says USB device malfunction. And the vinyl master program says USB not connected. Device not detected. I have closed out the program, restarted my computer, shut down and rebooted the machine, disconnected the machine, the USB cord, etc. I have checked the settings and the programs port option is on the USB port setting. This just happened this morning. It was cutting yesterday. . . . . . . I do have the other cord that looks like a hard wired printer cord but I don't have the adapter for my laptop to connect. Could my cord be bad? I have put the cord in the other USB ports on my computer and it won't cut from any of them.