Fallen Munk

Yes, and thanks for everyone's replies. A real head scratcher for sure.

Well it turns out that the program wasn't really freezing, it just appeared to be. When you can't see the popup and the program won't do anything because it is waiting for you to use the popup menu you can't see because it is on a monitor that is not even on...........yeah, loads of fun. So if this happens to anyone else, at least this thread should come up in a search.

Thank you Guest Future Support! That was it! I recently configured it for dual monitor so I could stream to my TV. As soon as I disabled that monitor (my TV) it fixed it. Crazy. I would have never thought of that.

It's not a file problem. It won't even let me browse to a file. I click "open", it freezes. I click "import" it freezes. I click "save" or "save as" it freezes. Then the only way out is ctrl/alt/del.

Well I got this job done, but was not able to save it which is a bummer because it is a repeat job so I have to lay it out all over again the next time it comes through. Thanks for all the advice so far, hopefully someone from VM can help me figure it out. Or if I figure it out on my own, I'll post an update.

bikemike, for importing I use DXF basically out of long time habit. It was the format that my Roland program preferred for importing going back 25 years now, so all my old decal files are already saved in dxf. It's been working fine for me. All my graphics are pretty simple. After the graphics are imported and arranged in VinylMaster, I do save that file in eps.

bikemike, regarding problem with the Corel file.....It doesn't matter what file type, VinylMaster locks the second I click "open" or "import" so it doesn't even know what type of file I'm going to try to import. The whole program locks. And another new development, although copy and paste works for me to get the job cut, as soon as I click "save" or "save as", it locks. Dakotagrafx, yes that is my usual mode of operation. I save the file in dxf, then import. Because this would not work, I'm doing a workaround so I can get this job out.

I've discovered a workaround to get a job done that needs to go out today, but it's not a good long term solution. I can open an existing document from the gateway, delete the graphics, then copy my new graphics from CorelDraw and paste them into VinylMaster.

I haven't used the software for about three weeks, so the restore point would have to be prior to that and I'm not sure I want to do that. I've installed a few programs since then. Maybe as a last resort.

I'm having a problem where as soon as I try to open or import, the program just locks up. Nothing works, anything you click on give the error tone. I can't even close the program without ctrl/alt/del and shutting the process down in program manager. I even reinstalled the program and it still doing the same thing. I'm at my wit's end. Up until today the program was working flawlessly. I can start a new document or open a existing document as long as that document is shown in the gateway, but the second I try to import into those documents, it freezes.