We just got a new Graphtec CE6000-40 and after a few weeks of tinkering, I've gotten it to work how I want it. We're using it mainly to cut business cards. Problem is, I can't get the automatic feeder to work. Everything is plugged in, software is running, but it constantly gives me a message in the bottom saying "Load Media" even though the media is loaded. Currently, I'm just trying to use the test sheets they gave me and the .ai file provided on the CD to accompany it. However, I did try earlier to cut sample business cards and along with the error mentioned above, it also showed (what I imagine to be) an extremely shrunken image in the preview panel. Compare the left image in Problem.png to CM4.png. Perhaps this is because I had to convert the original file from .eps to .ai? I also had to save it as version "Illustrator 8" for it to work correctly with the iMark software. Any other version I've tried gives me a separate error.
Any help is appreciated.