I bought my us cutter and vinylmaster software last summer. I've used it very little because the software won't stay activated. I have had the computer checked and it's fine. When it is activated I love it and it works fine. I have many tickets with the company for same issue. They re set and it usually work until I shut computer down or there is a power outage. Can I return everything ? The last ticket I got no response at all. Not a happy customer. Any suggestions? It is nearly impossible to get a live person on The phone.