SCAL Pro 3 - HELP - not cutting?

[SCAL Pro 3 - HELP - not cutting?]

Hello! So I just got my machine setup and everything is downloaded. 

Here's my issue: I did a sample stencil (a smaller version of one that I will need SOON). It said it was cutting and sending the file to the machine and the machine was reading it...well it cut a straight line and two dots and thats it. The progress bar said cutting, but the machine just said receiving data.

I am so confused and my machine is going to end up out the window in the snow pile soon

Help me please! 

[SC cutter newbie. Need help]

On 12/22/2017 at 7:16 PM, Primal Decals said:

Dolomite41 I can give you help over the phone if you wish, Send me a Pm And ill give you my number..  Im pretty positive i can get you going with just one call and in about 15 min.

Can I get on your call list? LOL - my machine is going to land out the window in the snow soon!

[SC Newbie - so frustrated]

15 minutes ago, haumana said:

I'm not familiar with SCAL, but there are others on this forum who are. No doubt they will step up to assist you. There should be a 'settings' or configuration of some sort in the SCAL, and then you can try the different drivers there.

I have a LaserPoint, which uses a completely different model driver to make it work, so hang in there and someone will help guide you.

Edit: another thing to check, make sure your cutter is "online." I know it sounds stupid, but there were many times that I hit CUT and nothing happens, and it looks like the job is being sent ... and it is, but it's going no where because my cutter is "offline."

Thank you for your help!!! It currently says "system is idle..." 

[SC Newbie - so frustrated]

Just now, haumana said:

kind of of computer?

which program are you using? (and which driver are you using)

are you connected by usb or serial?

MAC Computer using Sure Cuts A Lot

Connected by USB.....and the driver thing is what's confusing. The test cut/pressure/speed is good!!!

[SC Newbie - so frustrated]

23 minutes ago, haumana said:

is the blade carriage moving at all, and nothing is being cut? or is blade carriage not moving at all?

what program are you running? do you have it set to use the correct drivers?

Maybe I don't have the right drivers - because it says it can't find my cutter?

[SC Newbie - so frustrated]

Yea it's moving around like it would be cutting the test shape but nothing is happening...I installed the correct drivers...I think?!

Edited to add - I didn't have the blade in the carriage correctly :X (whoops!)...now it's in correctly but I don't know what to do next?

[SC Newbie - so frustrated]

I got everything set up and I am trying to run my test cut so I can make sure my settings are correct...and NOTHING is even cutting.

I have the SC2 Cutter, and am using Oramask with the 60 blade....I am so confused as to why it's not even cutting the faintest of lines.

Thanks in advance for any help you can give!