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About hiltie0427

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  1. hiltie0427

    Affordable Matte Vinyl

    Recently started using HP Everyday Adhesive Matte Polypropylene, which I really like the feeling of, but it creates an incredible amount of dust. I wasn't too concerned at first and was just making sure that I was taking the time to clean the machine nightly and using a fine art brush to brush off the dust, but it's getting old. Looking for some affordable matte vinyl options. Currently paying $100 for 150 ft, so would like to stay at or under that. It needs to be able to be written on. Thanks in advance!
  2. Alright, finally got it working using the Roll 2 setting. Hallelujah! Thanks for the help.
  3. The optical sensor is under the carriage next to the blade, right? I cleaned under there the best I could with a q-tip.??? Is there a better way to get at it?
  4. Well, finally heard from a super nice guy at Graphtec. Diagnostics showed that the front sensor was not working, so they had me swap it out with the back sensor to make sure that was the issue. Switched them out and sure enough that was it. They are sending a replacement for the back sensor. BUT I still can't cut. Because the back sensor is not working, I had to disable the sensors and unless I am mistaken you can't cut using registration marks with the sensors disabled? At least I can't figure out how to. If anyone has any advice I am wide open... Yes, Skeeter... I know they are awesome, I'm just crabby I suppose. I upgraded from running 5 crappy Silhouettes. It just super frustrating when your lively hood depends on a machine working properly and it doesn't. Hopefully the replacement sensor comes quickly.
  5. Yea, it only allows for you to leave a message. Tried call 5 times already hoping it would put me through, but nope. Well, thanks for your help. I was so excited to get a Graphtec and now I'm thinking I should have gone with something else. It's only a few month old for crying out loud.
  6. Yes,.tried factory reset and it didn't help...
  7. I tried that, but it won't register the registration marks.
  8. I am using my new CE6000-60 + Graphtec Studio to print and cut stickers. Everything has been working wonderfully, until last Friday. I am not sure what changed, but now no matter what I choose (Roll 1, Roll 2 or Sheet) my Graphtec just continuously feeds media forward until I lift the lever or pause the machine. I ran a diagnostic and it looks like the front media sensor is not working. I put in a phone call to Graphtec on on Friday morning (had to leave a message) and have yet to hear back from them. Are they normally this slow to respond? Does anyone know how to fix it?