wiseheart65

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About wiseheart65

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  1. i was hoping i wasn't hearing things lol. You are still probably right about warranty stuff, so again please do not attempt to open your machines if still under warranty! May have shot myself in the foot for my machine, but i like to fix stuff and getting my machine was a LONG time coming and i just wanted to get it going. I sure hope i don't get anyone in the video in trouble or anything, he saved me big time.
  2. you make good points sir, thanks for adding that, i guess when i heard the guy in the video say he was from uscutter i just assumed it was ok to do it lol. you should definetly should double check your warranty before doing that. the video starts with 'this is Kyle from uscutter?" P.S. i was only ever trying to help, put something i learned out there, there are probably plenty of machines past warranty that could encounter something like this IMO and like i said just trying to be helpful.
  3. Hi everyone, i am new here but have insight into this issue. Hopefully by now you have resolved this. i myself went into full panic mode last night when i finally got everything hooked up and my arm wouldn't go up and down either. Just In case you still need help, or for anyone reading this in the future i found some info that could help, but didn't find it on this forum, so here is what i learned. Luckily for me, the fix is super EASY and fast, one flat head screwdriver could solve your issues. First if you didnt know, the carriage holding the blade if pushed down toward the vinyl, should spring back up by itself, if it doesn't, try this. Remove the carriage housing by pushing down on the two tabs on top of the carriage box, and leaning it away from the machine. you will see a solenoid, and here is a link to a video that will show you what might be the issue, apparently its fairly common. Laserpoint II repair This fixed my machine and it works great now only difference for me was mine was stuck from the opposite side as the video, quick pry on the left side and the arm popped right up.