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Looks like your actual file is probably not prepared correctly. The B in the above does not have the inside of the letter which likely means that it was not expanded? I'd have to see the actual file. Are you expanding the letters before sending them to the machine or are you letting the plug-in do that? You always want to expand all letters and any stroked lines to outlines. Verify that the B still has the inner parts of the letter in the file and temporarily change the color of the inner parts to something other than the other colors in the file. They may need to be moved up in the layer stack to be above the main letter. You may have inadvertantly placed them on a different layer altogether which will prohibit you from allowing them to interact with each other. Once they are on top and within the same layer and either in the same group or all parts not in any special group then you can select all three parts of the B and use Command+8 on mac or Control+8 on a pc to create a compound path. Text will generate properly when you turn them into outlines and you should not have to do this unless you have done something to separate them (most likely released the compound paths in the file which is indicative of all these letters missing the inner parts) Alternatively you can place the missing parts on top of the main letter (B) and use the minus front to create a compound path however if there are more than one piece as in this case then the two or more parts have to themselves be made into a compound path using the same command+8 operation. It sounds confusing but isn't once you understand that by creating a compound path you are telling illustrator that you want the group of objects to be considered one object.

If the jagged is evident using the test button on the plotter , the issue is within the plotter itself. Carriage s not on tracks or loose. Using the test button on the plotter eliminates all outside sources. The square and diamond should have no wiggle in the cut or pen plot.

I believe for EPS files to show a thumbnail in windows they have to be saved with the thumbnail option enabled. Not sure if SB can do that or not. The other option is to install a thumbnail viewer. I use a program called sagethumbs. It allows thumbnail views of several different vector formats.

I agree with Nudy649, the handles are susceptible to wear and may start to fail as they get worn. I have heard of people who carefully drilled out the worn holes and replaced the pins with the new sized pins but that would depend on your level of ability to make modifications. I don't know that replacement parts are available for handles and such on the budget presses but maybe there are.

i have designs sitting around for like 2 years and the app tape is fine. I try to avoid making work ahead of time, or without being paid for first to avoid stuff sitting around though. I cut per order since I do it on the side

Which is why I was asking. 1/2 credit card is about 10 times too much blade exposed out of the blade holder. . Vinyl is only about 2-3 mil thick and you only cut with the very tip of the blade. This is correct way to set your blade depth. To start with, you should set your blade depth correctly, by taking the blade holder out of the machine, and in your hand, firmly cut across a piece of scrap vinyl, you will be cutting. You should only be cutting the vinyl and barely a mark on wax paper backing, Adjust blade to get there, Then put the blade holder back in machine, and use the force of the machine to get there, same results, only cutting the vinyl and barely a mark in wax paper backing. You should just barely see and feel your blade tip out of the blade holder.

Your handle is getting ovalized inside where it pivots.

Pretty much all vinyl is removable, just a question of how hard it will be and how long it's been installed. Even removable vinyl can be a challenge to remove if it's been on a long time and/or exposed to the sun. Hot water makes removing vinyl a lot easier, don't think that's an option for a computer though.