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Showing content with the highest reputation on 07/08/2020 in all areas

  1. 1 point
    Ok, nothing stopping you. Or are you asking how to do it? Just use the pen tool and draw lines where ever you like. I prefer the Polyline tool for something like this but any of them would work.
  2. 1 point
    When it was working on the old computer were you using the USB to Parallel adapter? Have you installed the correct drivers for the USB to Parallel adapter? Have you tried Graphtec's software? http://www.graphteccorp.com/support/software/cuttingplotters.html Do you have SB configured correctly? Just had a post the other day where someone had their software set to HP-GL rather than GP-GL for their Graphtec.
  3. 1 point
    I own a small family-owned graphic design company in North Carolina. I am on my 3rd cutter from US Cutter. This is not because they break easily but because my needs are growing along with my company so upgrading the cutter as the budget allows becomes necessary (we simply cannot afford a +$2k cutter out the gate). I started with a MH-871 and it still serves our needs today without a single hiccup reported. MY next cutter was a SC2 which kept things simple and afforded us to have a 2nd cutter to run larger die-cutting jobs. Fast forward to today as I just received my new Titan3. We purchased this cutter because we needed contour cutting when using Siser EasySubli and other printable vinyl. The ARMS feature was a huge factor as well as having a quiet servo motor. While it's too premature to issue my reviews of the cutter itself, my experience buying this cutter confirmed to me that I am with the right company. I financed this cutter purposefully because the bank would not lend me $1200 (too small of an amount) and I wanted to establish an additional line of credit as a sole-proprietorship. I will have this cutter paid for within 2 months. With that said, when I received correspondence from Karl Bowman, President of US Cutter about the status of my financed order, I was skeptical that the contact information provided was actually his information. When I realized that the day of my ship, that I had ordered VM Cut instead of SCAL, I tried calling Customer Service but was placed on hold for a prolonged period of time. As is customary of shipped software, you often cannot return it once it has shipped so it was imperative that I catch my shipment in time. I opted to call the contact info on my emails and was astonished that I actually got Mr. Bowman's direct number. When I explained my predicament, he was quick to fix it despite my order already shipping. It is a rarity to get the direct contact of the President as often advertised these days so this experience stood out as extraordinary to me. When my cutter arrived, the UPS man left it in a secure location but the exterior box had extensive water damage. The interior packaging was bone dry and the cutter operates as expected. This concerned me in regards to my warranty so I contacted Mr. Bowman (There was no time to return the cutter as I have orders waiting on this cutter). I now have an email stating that my damaged box will NOT void my warranty from the president of US Cutter as my CYA. I am writing this because there are so many who come on this forum and trash talk US Cutter vinyl cutters or the bad customer service experience they had. I should add that I have a Graphtec CE5000-CRP-40 that I am selling because the contour cut feature was simply too difficult to get the cutter to cooperate but I have always had a great experience with US Cutter vinyl cutters. SO spend your money as you wish but as for me & my family, I will stick with US Cutter as a loyal customer. I have only ever had to call them 3 times in the past and each time was an additional confirmation as to why I faithfully choose US Cutter each & every time for my equipment needs. I get a quality cutter at a price that beats the competition when I can buy 2 of these Titans for the cost of 1 Graphtec or Roland. I'm not knocking Graphtec but I get faster ROI and lower TCO with US Cutter every time!!!
  4. 1 point
    If they are stacked perfectly it can be hard to see the second image too. Use the single node edit and drag a node over to see if there is another beneath it. (as mentioned previously)
  5. 1 point
    Skeeter is basically saying that you probably have two copies of the design, one on top of the other. This is why it is cutting twice.
  6. 1 point
    Make sure the design is not double layered.. Zoom on wire frame, edit the nodes and see if there is another of the same design under it. Sometimes white will be another layer
  7. 1 point
    Both Sanmar and S&S Activewear will do ones and twos also and at same pricing for 1 piece or 1000 pieces.
  8. 0 points
    if the firmware instal fails be prepared to spend $750 on a mainboard if you can find one - we have seen this many times before and the reason people here are reluctant to advise anyone to update firmware