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Sounds like you have the Command on the wrong command. Flexipro is Command HP-GL. Any Graphtec software is Command GP-GL (Graphtec Language)

You need to create your own niche'. Meaning, create something that others don't have. If your just selling what others are selling , then it is just about price and who can be the lowest. No one makes money that way. And don't do copyrighted decals. They will get you in a lot of trouble, when you get caught. These companies have lawyers just looking for people who are violating their owners rights, that is their job.

if the firmware instal fails be prepared to spend $750 on a mainboard if you can find one - we have seen this many times before and the reason people here are reluctant to advise anyone to update firmware

Typically it's only advisable to mess with firmware if you have a problem.

Too many users have crashed/locked up their cutters downloading the newer firmware. Why are you wanting to? I have owned my Graphtec since 2008. I have never downloaded new firmware. I have never had any types of problems with my Graphtec.

Nevermind got it, thanks for bearing with me yall

Thanks

I just did a google search for your cutter model.

And people stop ready the instructions. The ones I read that mention the credit card say it's a starting point and then go on to describe basically Skeeter's method for setting blade depth. Although it used paper rather than vinyl.

Thank you ! Hopefully this thread will help somebody with the same problem and drive him crazy like it did me... I think the may take away is to check ( delete and reinstall ) the software first and maybe try out different software, then try different connections options serial cable / tripple lite adapter etc. before exchanging I/o and mainboard or internal cables !

.jpg is not a format that allows for transparency. if you need a raster with transparency, you'll need to go with .gif, .png, etc.

Totally understandable. That's what replacement cutting strips are for

You would probably be back eventually with lifted vinyl and other problems. This is correct way to set your blade depth. To start with, you should set your blade depth correctly, by taking the blade holder out of the machine, and in your hand, firmly cut across a piece of scrap vinyl, you will be cutting. You should only be cutting the vinyl and barely a mark on wax paper backing, Adjust blade to get there, Then put the blade holder back in machine, and use the force of the machine to get there, same results, only cutting the vinyl and barely a mark in wax paper backing. You should just barely see and feel your blade tip out of the blade holder.

All I did was everything Mz Skeeter suggested. Installed the Laser Point II driver, even though I have the LPIII it still worked. After restart, went to device manager and found the Port #, went into VM and manually chose that com port and it worked!

How did you solve the problem? Please let us know, so that others may learn as well.