If I may ... posts that are kept short, to the point, and detailed as possible, will expedite the issue trying to get resolved. That being said, as one of the many volunteers here, I always appreciate it when I know, in advance, what steps the the OP has already taken - because that will help to narrow down what hasn't been tried yet. A lot of us will typically start at the same point for suggestions, and then the answers will diversify depending on what some have had experience with.
I value my time, tremendously. I can only imagine that other do as well.
I get that you had a question, and thought it would be quick to get a response out of the forum, however, I could also simply ask, "how do i set proper blade depth?" While that answer is fairly quick, it's also posted in several places on the forum, and can be found if I took the time to search for it. With due diligence searching on the forum, or in a particular software's HELP section (and no, the caps do not mean I'm shouting), a lot of questions could be answered.
For the majority of us who come to the forum to ask a questions, we have already trolled the forum and the HELP sections of whichever software that we're using, and many times, using other software programs before coming to post the questions here. We are also appreciative enough to want to stick around and help where we can. [I am not stating or implying that you are not]