The first thing that you need to get correct is the blade depth. Start here.
To start with, you should set your blade depth correctly, by taking the blade holder out of the machine, and firmly cut across a piece of scrap vinyl, you will be cutting. You should only be cutting the vinyl and barely a mark on wax paper backing, Adjust blade to get there, Then put the blade holder back in machine, and use the force of the machine to get there, same results, only cutting the vinyl and barely a mark in wax paper backing. You should just barely see and feel the blade tip out of the blade holder.
Start with your speed at slow, no need to go fast.
Show some photos of your problems.