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If the cutter is recognized correctly, Windows will assign a comm port number. Open the "Run" dialog box by pressing and holding the Windows key, then press the R key ("Run"), Type devmgmt.msc and hit enter. Click on the plus next to the Ports list, there you should see something, I forget exactly what it is called but it is basically a USB to serial bridge and there will be a comm number assigned to it. In my case I use an ATEN USB-2-Serial adapter so in my case I see ATEN USB to Serial Bridge (COM1). I would then go into my cutting software and tell it to use COM1. If you do not know what you're looking at in the device manager screen, take a screen shot and post it here and we might be able to help.

Nice thing is that we ALL agree that you won't regret it. No buyers remorse to contend with. Had you spent "almost" as much for a titan you would always be thinking about that little leap you could have taken to the next level. The quality remains long after the price has been forgotten.

Ya, that sticky part is needed. Must be a reason for it not being there. Same with my kid, coolest stuff around.

Don't discount good old RS-232 comms. They actually have a few advantages over USB. The protocol is extremely simply and easy to implement, hence it's cheap. The data being sent to a cutter is pretty small, a few hundred K usually so there is no need for the super high speed of USB. And the range of RS-232 dwarfs that of USB, you can easily have a 30' comm cable with no problems, but USB anything past 6' and you can start to get flaky results and require a powered hub/repeater to get further distance. It really is a shame comm ports are no longer common on computer because they are so very versatile and there are tons of hardware that still use them, especially in the test equipment world. The perceived advantage of USB is that it's universal, which in reality, it's not. Every device that is USB requires a driver that the computer has to load before it can even use the software to talk to the machine, yes there are tons of drivers pre-loaded in windows but it's not truely universal. Where as a computer with a comm port can talk to anything else with a comm port, you just need the software and correct settings.