ok i never claimed to know it all,i know very little in the grand scheme of things. got ahold of customer service.thank you to them. but trolling all my posts and de-constructing them in a public way to make me look like a bigger idiot than i actually am isnt constructive in any way. this is the venting section correct? where i go to VENT my frustration. thats all i was doing. im so sorry if that does not coincide with your views,it was an attempt to get a quicker response from customer service and im pretty confident it worked. you get more flies with honey than vinegar does not apply to customer service, the squeaky wheel gets the greasin. you guys love to bust on frustrated people, its all over this board.in-experience is nothing to make fun of someone for. at one time you john,and you skeeter were new to this craft and im sure got frustrated at something. but even if someone is mad, and flying off the handle,and saying silly $hit,you can try and remember that, and not run them into the ground because its easier than explaining. and again i never made any attempt to dis-credit skeeter, even through the references to my in-experience being the cause to all my woes, she did teach me a bit about pairing the right transfer tape to the right material. owell chalk it up to "learning", but im not gonna be able to do anything about this roll, because it is,after all at this point a partial roll. i didnt realize i could be sent a "bad roll" and that seems like somewhat if a cop-out to me. im honestly over it. there are plenty of other brands i can try to get the results im looking for. ijust dont want to flush 40 dollars down the toilet on any more "bad rolls".