Read this first: Plotter Setup Instructions

[kenimes]

Remove the rubber from the blade. Put the pointed end into the blade holder and it should magnetically "snap" into place. Put the blade holder in the carriage arm in the back position with the lip reting on top of them arm. Tighten it in to place with the gold screw on the carriage arm.

Are you loading a roll of vinyl or just a sheet of vinyl? Load it from the back and have it off of the right side about 3 inches then snap one of the pinch rollers down on the material about an inch in from the side of the material. Put another pinch roller in the middle and snap it down. out another one about an inch in from the left side of the material and snap it down. Turn the cutter on and use the offline button and the arrow keys to move the material in the cutter to where you would like it to start cutting- the blade should be over on the right hand side of the cutter near the corner of the material. Press the origin button to set the origin or starting position of your cut.

Alot of patience is needed when learning to use something new, including the software. If you have some, then you will be cutting in no time. 

[rekairbrush]

hello guys i have been using my mh721 and haven't had to many problems after i followed all instructions on uploading the usb file. but for some reason now the sign cut program does not see the plotter it does not give me the option com anything???i have read your sticky at top adn followed all direction just like the first time.i don't knwo if its casue im blind from frustration but i cannot find the
ports under the device manager.I remember going through this when i purchased it but since i have had no problems i guess i forgot how to redo this??
can you please guide through this in case i missed out something.
thank you
rek

[kenimes]

If unplugging the USB cable and power cycling the cutter does not help, you could update to the latest version of SignCut, 2.18

www.support.uscutter.com

Then go to the Downloads section to find it.

[evolvedfootwear]

I have had no luck getting my computer with WindowsXP to communicate with the MH365 cutter using any of thel three cables. As well as changing every single combination in the cutter setup in Sign Blazer....and every other thing I've seen in the guides and posted in here.

What do I do?

Thanks for all your time and effort.

[kenimes]

Email me your contact # and I will walk you through setting it up.         kenimes@uscutter.com

[evolvedfootwear]

^^^Thanks......I was just about to email before I tried one more time.............and I got it to work.

[kenimes]

 

[Frosted Images]

I would like to know what does the Baudrate setting does and the Blade Offset. I would like to tweak my MH1351, it does quite make complete corner cuts!

[kenimes]

Baud rate will not have anything to do with your corner issue, so do not adjust this value. The offset may be the culprit, so what do you have your offset set to in the cutting software?

[Frosted Images]

Yesterday, I tried a few settings. Right now I set it to .25 for the blade offset and .50 for the overcut. These seems to be the best setting...so I think! I'm still learning about the program and the plotter. I tried offsets of .0125, .0185, and .125 with overcuts double the value of each. Some of the examples I cut either didn't close completely or left peaks. However, I set it at .25 offset and .50 overcut...it looks pretty clean. I'm open to suggestions and explainations. Thanks!

[kenimes]

Yesterday, I tried a few settings. Right now I set it to .25 for the blade offset and .50 for the overcut. These seems to be the best setting...so I think! I'm still learning about the program and the plotter. I tried offsets of .0125, .0185, and .125 with overcuts double the value of each. Some of the examples I cut either didn't close completely or left peaks. However, I set it at .25 offset and .50 overcut...it looks pretty clean. I'm open to suggestions and explainations. Thanks!

You have made sure the carriage is sitting properly on the tracks as well I assume?

[flambore]

I have had no luck getting my computer with WindowsXP to communicate with the MH365 cutter using any of thel three cables. As well as changing every single combination in the cutter setup in Sign Blazer....and every other thing I've seen in the guides and posted in here.

Hello, I would like to know what you did to get yours working?  I am experiencing the same exact problem.  I have windows XP, and I just took my new MH365 out of the box.  I admit I'm completely new to cutters, so I'm sure there's something I'm not doing right.  I have the SignCut X2 software installed, and I have tried the Serial cable on Com1, which is my preference, and I have tried USB, which becomes Com4.  Depending on the plotter I select in the setup (721 or 365), and what connection I choose, one of two things will happen: 
1) the paper will just spit out, and the cutter will continue to feed until I turn it off.
or
2) I will hear a short click as if the motor was to be engaged, and then nothing.

I have verified that the communication settings are 9600 on the plotter and the software. 

I am using the pen attachment, and simply trying to "cut" the word "Test" on the paper. 
Any advice would be appreciated.

thanks,
Frank

[kenimes]

Could be a USB driver issue. Is the bottom of your MH365 black or gold? When the USB driver shows up in SignCut for the Device selection, does it say USB Serial Port, or Cutting Plotter?

[flambore]

It's black.  And the USB drivers show up as Cutting Plotter (com4).  I get the same results if I go directly through Com1 with the serial cable, or LPT1 with the parallel cable.

[flambore]

Ok, I've made some progress.
The problem is within the Signcut-X2 software.  Well, at least the biggest problem. 
I switched to my laptop, since I had no drivers installed on it. 
I installed the included Signblazer Elements software. 
I tried the parallel port, and that didn't work.  I tried the serial port, and that worked.  Woohoo!  My first actual output from a computer.  Then I installed SignCut-X2, and I get the same problem. 
So, I switched back to my main PC, and same results.  Signblaster works, but SignCut-X2 does not. 
In SignBlazer, I am using the following settings:

Refine MH365
Com1: 9600 8 N 1,
flow control: hardware

In SignCut-X2, I have tried the same settings, except under the flow control settings there are four checkboxes:  RTS, CTS, DTR, and DSR.  By default, all but the DSR were selected.

I have tried a few different combinations of these checkboxes, and I either get nothing, or I get the spit the paper out and continuously feed forever deal.

Any idea what these settings need to be, or what may be causing my problem?  The fact that it's working fine in   Signblazer, and not in SignCut is a good sign.  Now I just have to figure this out, because I use Adobe Illustrator, and I need SignCut to take the exported images.

Here are screenshots of the configs for SignBlazer and SignCut:

Signblazer Elements:



SignCut-X2:


thanks,
Frank