Graphtec not cutting out center of some letters

[krys10g]

Hi everyone,

I am hoping someone can help me. I have the Graphtec CE5000.
Several times the cutter has not cut out the center of a letter, usually the "B". Then today I sent a design to the cutter and it didn't cut out the center of half of the letters in the design and totally didn't cut an entire letter in a word. There is just a blank there. It isn't one particular font that is doing it. I can not figure out what I am doing wrong to make this happen.

Please help!

Thanks!
Kristen

[Dakotagrafx]

what software?

[krys10g]

I am using CorelDraw. When I send the design to the cutter I see all of the correct letters with the holes in the center in the preview window, but it isn't cutting them. Thank you for your help.