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Author Topic: Problem with Lynx Bobcat  (Read 1931 times)
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RPM Graphics
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« on: September 03, 2009, 11:57:36 AM »

Lately, I have been message lights on my cutter during all my cut jobs.  The illuminated lights indicate  "image clipped while cutting".  Ultimately that means that the far right side edge of my cuts are not always complete.  Does anybody know why it's doing this?  Images are well with in the size of the vinyl and within the cutting area(between the rollers).  I end up having to use the exacto knife to finish some of the cuts.   This cutter is the same as the Vinyl Express Endura Cut from Sign Warehouse.   
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« Reply #1 on: September 03, 2009, 12:32:56 PM »

Lately, I have been message lights on my cutter during all my cut jobs.  The illuminated lights indicate  "image clipped while cutting".  Ultimately that means that the far right side edge of my cuts are not always complete.  Does anybody know why it's doing this?  Images are well with in the size of the vinyl and within the cutting area(between the rollers).  I end up having to use the exacto knife to finish some of the cuts.   This cutter is the same as the Vinyl Express Endura Cut from Sign Warehouse.   



Is this a new cutter?  What cutting software are you using?   If New cutter, have you tried your Tech support where you purchased it?  If still under warranty I would try the tech support. 
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« Reply #2 on: September 03, 2009, 06:13:49 PM »

no, it's almost 3 years old.  I am using a simple program called Cibercut Pro from Cibercat.   Has been working fine the last year, just started doing this out of the blue. I left a message with tech support, just no response yet......
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« Reply #3 on: September 03, 2009, 09:09:24 PM »

Hey man ... I would love to work with you on this problem, The US Cutter Support team loves a tough one even if it is for another companies cutter. Did you figure it out already or do you wanna let me give it a go?!?

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« Reply #4 on: September 04, 2009, 12:57:42 PM »

you are up Brandon......fix it bud......
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« Reply #5 on: September 09, 2009, 07:38:18 AM »

Hello?  Brandon?   Help me out here bud.......Don't leave me hangin......
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« Reply #6 on: September 11, 2009, 09:01:44 PM »

Our support team has been short two guys for the last week and half... I apologize for not getting back to you quicker! Lets work your issue and get it resolved...When is a good time that I can call you? Also your phone number please.

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« Reply #7 on: September 14, 2009, 10:56:09 AM »

Check you PM
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« Reply #8 on: October 02, 2009, 10:38:15 AM »

Hey RPM,

I am having kinda the same problem. Did you get it resolved yet?

I have a 24" Vinyl Express Lynx using LXi 7.0 (expert).  software. I'm not sure if it's the one above or below the Bobcat. Anyway, about two weeks ago mine started acting weird. When I hit "cut", the blade will "float" around above the vinyl like it's cutting for about 10-15 seconds, then, it moves to another part of the artwork and drops the blade and starts cutting. So I'm also left with some parts that aren't cut. Sometimes I can go back with my Xacto knife but most of the time not.

I don't have an LED display on my machine so it doesn't say, "image clipped while cutting". In fact, my "error" light doesn't go on indicating that there is a problem.

Also, I reloaded the software, plugged and re-plugged everything but...no dice.

I hope someone can help me out there.

THANKS!
« Last Edit: October 02, 2009, 10:40:27 AM by johnnyhandsome007 » Logged
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« Reply #9 on: October 16, 2009, 06:47:22 PM »

Handsome,,

  sorry for the delay in responding.  I could not get info from anybody, so I ended up buying a Pcut from uscutter.  Figuring it out pretty quick.  Trying to get all my old artwork into this program is gonna be tough. 
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« Reply #10 on: November 18, 2009, 10:59:14 PM »

Well as lots know about signwarehouse. I bought this Lynx Bobcat cutter from a friend and had it on my old computer that was runing windows xp. Well it crashed so insted of spending $200 to get it fixed i figured i might as well spend alittle more and get a new one. So i got a ASUS with windows 7 on it. Now guess what, LXi does not work with windows 7, I keep getting the message this program requires that a hardware key to be installed but none was found. I do have the hardware key it just wont work. So i called signwarehouse and they proceded to tell me i needed to up grade for a price of $199 plus tax and shipping. Well Just great, 199 plus tax and shipping will probly be 250. I guess why im writing this im in hope someone could help me get it to work another way or something.

Ryan
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« Reply #11 on: November 18, 2009, 11:55:56 PM »

well SignBlazer is free and you can download it right here on the forum...   You can probably find a driver that may work. also LXI  is a version Of Flexi made for Signwarehouse....   You can purchase a copy of Flexistarter8.6 for $99.00  FREE ship  on EBAY. 
« Last Edit: November 19, 2009, 12:00:08 AM by Speedoggy » Logged

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« Reply #12 on: November 19, 2009, 08:14:54 PM »

i tried to use signblazer with this and it will not reconize my cutter, and hate the free trail screen popping up every time you log into it. does signblazer even work with windows 7?
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« Reply #13 on: November 19, 2009, 08:40:58 PM »

they say it does.    I don't have it.  mine doesn't have the  counting screen  I think it is the full loaded cutter version, in the Sign blazer thread
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« Reply #14 on: November 19, 2009, 08:46:18 PM »

i tried to use signblazer with this and it will not reconize my cutter, and hate the free trail screen popping up every time you log into it. does signblazer even work with windows 7?


what driver are you using ?  also did you try to do as  XP mode? 
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