signwerx
Sr. Member
 Offline
Location: Pearl, Ms.
Posts: 61
Guitar Picker, Biker: Spyderrider, PawPaw
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« on: August 10, 2009, 03:40:00 PM » |
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I apologize for buying from a competetor. I'll not do that again!!! My Vinyl Express Q60 started rolling all the media
off (as if it were on sheet setting). Can't get it to stop. What have I done wrong. You guys are lifesavers. Thanx for any
help. Phillip
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VEQ60, Hix350 Press,Toyota9000,Hix Cap press,
Epson1400, Cricut, FlexiPro8.6v1,Jesus Always
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FireMalt
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« Reply #1 on: August 10, 2009, 05:18:35 PM » |
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Q60 is basically a Graphtec CE5000, correct?
Does it do this problem on both page1, and page2 settings?
Have you tried defaulting the settings?
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GraphTec CE5000-60|Flexi Pro 8.1|16"x20" Mighty press| Pcut 24" cutter as a spare.
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signwerx
Sr. Member
Offline
Location: Pearl, Ms.
Posts: 61
Guitar Picker, Biker: Spyderrider, PawPaw
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« Reply #2 on: August 10, 2009, 08:22:33 PM » |
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yes, I have tried defaulting and restarting...No cigar! To the best of my knowledge I have checked the settings. I'm not a computer guru. I believe I may have caused the problem accidentally. Any detailed help would be appreciated  Again, Thanx. Phillip |
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VEQ60, Hix350 Press,Toyota9000,Hix Cap press,
Epson1400, Cricut, FlexiPro8.6v1,Jesus Always
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HowardI
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« Reply #3 on: August 11, 2009, 01:35:08 PM » |
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Is it on a stand?
Is the media feeding from the stand?
check the rear optical sensor (small oval shaped window in the cutter deck behind the carriage) to make sure the material is covering it, and that there isn't something in the hole keeping the sensor from picking up the backing.
Also, make sure the backing on this material isn't black. A Copam customer had this problem, she had some material that had a black backing. It couldn't measure it.
Howard Irwin
Support Specialist
US Cutter
425-481-3555
888-298-8143
- Option 2
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It's SIGN BLAZER. not sunblazer, sandblazer, signblaster, or anything else.
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signwerx
Sr. Member
Offline
Location: Pearl, Ms.
Posts: 61
Guitar Picker, Biker: Spyderrider, PawPaw
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« Reply #4 on: August 12, 2009, 01:53:31 AM » |
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WOW! Good thought about the backing. Never occured to me..Thanx Had to go through tech support today. Seems the problem was in the plotter. Had to reinstall and correct some settings. Working great now. Appreciate all the help. Maybe I can be a help soon  Phillip |
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VEQ60, Hix350 Press,Toyota9000,Hix Cap press,
Epson1400, Cricut, FlexiPro8.6v1,Jesus Always
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FireMalt
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« Reply #5 on: August 12, 2009, 08:01:22 AM » |
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Great to hear you got the issued corrected.
When you say you went through tech support... who's tech support? USC or SW?
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GraphTec CE5000-60|Flexi Pro 8.1|16"x20" Mighty press| Pcut 24" cutter as a spare.
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signwerx
Sr. Member
Offline
Location: Pearl, Ms.
Posts: 61
Guitar Picker, Biker: Spyderrider, PawPaw
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« Reply #6 on: November 15, 2009, 09:28:29 PM » |
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SW jumped right in there and fixed me up  PT |
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VEQ60, Hix350 Press,Toyota9000,Hix Cap press,
Epson1400, Cricut, FlexiPro8.6v1,Jesus Always
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Dakotagrafx
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« Reply #7 on: November 15, 2009, 10:34:13 PM » |
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so what is the answer - I have a graphtec that if I use advance after plot does this same thing
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Graphtec CE5000-60 , SBE, Flexi, Illustrator, Sunie Heat Press
''Many of life's failures are people who did not realize how close they were to success when they gave up.''
-- Thomas Alva Edison
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