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USCutter Vinyl Cutter and Sign Making Forum > Equipment Discussion & Support > Vinyl Cutters > GraphTec Cutting Plotter Support Requests > Connecting a Graphtec fc4100-75 to a windows vista
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Author Topic: Connecting a Graphtec fc4100-75 to a windows vista  (Read 604 times)
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doodman
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« on: July 05, 2009, 10:44:12 PM »
I just bought a graphtec and i cant seem to get it to connect to computer every time i send a job it says cannot open port. Can anyone please help me got alot of work to do...=) i was using a US REFINE but i lost the software to that. anyways i guess one problem at a time! thankx Derrick
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Brandon_Davis
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« Reply #1 on: July 06, 2009, 02:30:02 PM »
You probably forgot to point the software to the "Graphtec USB" port... There is an actual port called Graphtec USB...

If you want call me 888-298-8143 x7113
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Open a trouble ticket http://support.uscutter.com

-BD
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Brandon Davis | Support Specialist | US Cutter | 1-888-298-8143 x113 | www.uscutter.com
doodman
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« Reply #2 on: July 10, 2009, 03:10:13 AM »
I am using the graphtecusb port when i send the job it says cannot open port im currently using windowsxp but their isnt a driver on the disk for vista or xp do you know where i can get one? i think i might have found one but it will not up load on my pc correctly...please help me!lol im almost wanting to give up.. i really do appreciate all the advice i can get
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Frosted Images
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« Reply #3 on: July 10, 2009, 01:17:25 PM »
Did you check Graphtec America site? I'm not sure what type of plotter you have, I use the FC8000-75. Also if you go into your control manager, you may want to check your ports. Sometimes you will see USB001 or USB printer_0, these would be options as well. Just try these ports. Meanwhile download the drivers from www.graphtecamerica.com
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Gateway Notebook  32 Bit Vista, Acer 64 Bit Desktop, Vinyl Master Pro 2.95v, FlexiSign Pro 8.1v, Photoshop CS3 Extended, Illustrator CS3 with Cutting Master 2, Graphtec FC8000-75, and a Copam CP2500, UScutters 6in1 Heat Press
Brandon_Davis
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« Reply #4 on: August 01, 2009, 01:05:53 PM »
doodman did you ever get this going? I think we talked to each other on the phone a week and half ago but that might have been someone else who needed similar help....
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Brandon Davis | Support Specialist | US Cutter | 1-888-298-8143 x113 | www.uscutter.com
doodman
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« Reply #5 on: October 26, 2009, 08:10:42 PM »
no i never figured it out. I went ahead and used my home computer . its just a regular hp.
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